Shipping & Payment Info
Last updated: June 8, 2025
Thank you for shopping with Agape Support Care. Below is important information regarding our shipping process and payment methods.
1. SHIPPING OPTIONS
We offer both local (Canada-wide) and international shipping. Orders can be delivered to most regions worldwide. If your country is not listed at checkout, please contact us for assistance.
2. SHIPPING ZONES
We currently ship to:
- Canada
- United States
- Most international locations (Europe, Caribbean, South America, Asia, and others)
3. SHIPPING COSTS
Shipping costs are calculated at checkout based on your location and order size. These fees are non-refundable.
4. PROCESSING & DELIVERY TIMES
Orders are processed within 2–3 business days.
Estimated delivery time is:
- Canada & US: 5–10 business days
- International: 7–14 business days
Please note: Delivery times may vary depending on customs, weather, or local carrier conditions.
5. RETURNS, DAMAGES & LOST PACKAGES
You may return eligible items within 30 days of delivery (see our Return Policy for full details).
- If your package arrives damaged, please email photos of the item and packaging within 7 days.
- If your package is lost in transit, contact us for tracking support or resolution.
6. PAYMENT METHODS
We accept secure online payments via **Lightspeed Payments**, which supports major credit and debit cards.
Payment must be completed at checkout in order to confirm your order.
7. CURRENCY
All prices and charges are listed in **Canadian Dollars (CAD)**.
8. QUESTIONS OR SUPPORT
If you have questions about your order or shipping, please contact us:
Email: agapescs2003@gmail.com
Phone: 647‑451‑1355
Address: 3042 Keele Street, North York, ON M3M 2H4, Canada